We help organisations create and sustain effective feedback processes by offering both skilled facilitation and system design support. Whether you need a professional facilitator to guide conversations already built into your organisation, or a partner to help create a feedback culture from the ground up, we can support you.

Many NGOs and other large organisations already have structured feedback processes in place, such as performance reviews or 360-degree feedback cycles. In these cases, we provide experienced facilitators who guide the conversation in a way that is clear, neutral, and productive. This approach is especially valuable in cross-cultural or high-stakes conversations where external facilitation ensures trust, fairness, and follow-through.

For organisations still developing their internal processes, we also offer consulting and training to build feedback systems that are simple, fair, and aligned with your values. Our services include:

• Designing or refining tools, workflows, and review processes
• Training managers and leaders to give clear and useful feedback
• Facilitating bilingual sessions to bridge communication gaps
• Creating safe, structured environments for honest conversations

We have partnered with organisations such as GIZ and Caritas Cambodia to successfully facilitate feedback reviews for their leadership.

Whether you need one-time support for a key feedback round or a long-term partner to build capability inside your team, we help you approach feedback with clarity and confidence.